Cliba now uses smart trucks, sensors and apps to collect your garbage

In four years, the introduction of various waste collection management technologies allowed Cliba, the company that operates in zone 2 of the City of Buenos Aires, which covers the northern corridor of the Capital, to reach 97% efficiency. .

The company manages 5,100 containers daily. For this, it has a platform that allows it to have information about what is happening not only with each of the trucks in charge of that task, but also with the movement of the personnel dedicated to each of the activities involved.

The Operational Control Center is located in the headquarters that Cliba has in Palermo, at the intersection of Casares and Sarmiento avenues. Every night, at 21, the vehicles that will pick up the trash along 3,524 blocks leave. A 30% of the fleet will do that task in the morning, possibility that is contemplated in the concession contract.

To know how the service evolves, the Monitoring Center displays a map with each of the containers located in the area. All are marked red. Each time one of them is emptied into the respective truck, it changes to green.

Thus, the plane changes color as the collection process progresses, which usually ends between 1 and 2.30 in the morning, when the trucks go to the transfer plants. The company is located in Colegiales.

Most of the platform was developed by Prominente, the software developer of the Roggio Group, which also includes Cliba through Benito Roggio Ambiental. This is Pectra, the business process management platform that, in this case, allowed raising the levels of efficiency in the different business segments.

The trucks are equipped with GPS and linked to telemetry systems, which makes it possible to identify them and thus monitor them. Added to this are other tools that make it possible to be clear about the map by which they must move to lift each of the containers that are under their operation.

Just as each vehicle has its identification number, each container "knows" which truck will pick it up. And if any of these aspects fail in the process, the system shows that problem.

"70% of the city is covered with containers, this garbage management system has no way back", explains Gabriela Ananía, manager of Institutional Relations of Benito Roggio Ambiental, to iProUP.

And he adds: "The introduction of third-generation trucks allowed, along with the introduction of technological tools, reduce the fleet and emit less polluting gases, in addition to obtaining greater efficiency".

Cliba signed the last garbage collection contract for zone 2 in 2014. The start-up of the monitoring center began at the end of 2018, after two years of work in the development and implementation, which required an investment of $ 20 millions.

Just as the platform allows monitoring what happens with each truck and container, it also allows managing the location of employees. Each time one of them arrives at the plant and accesses via a biometric system, the supervisors already know that they are in the area.

The surface is so large that only in this way can you be certain about its location. And once they get to the truck they have to operate, they also know when they are already doing their job.

The same applies to other events linked to other aspects related to human resources management. The geographical information of the employee avoids that no alarms or alerts are generated before the start of the tasks derived from not knowing where it is.

Each truck issues, in turn, a compliance report on the tasks performed on that day. In this way, data is obtained on all the situations that occurred or not and, thus, take measures to improve the levels of operation.

In addition, containers can not be emptied when they park a car very close, someone turns them to make room for more parking, are used to support debris or have very heavy items inside. They are usually the ones that remain in red on the map.

Even so, the efficiency level is 97%. This index includes both the collection and the levels of response to complaints that, since the introduction of new technologies, were reduced by 50 percent.

"The times for resolution of claims that, before, demanded 24 hours, are now resolved in 12," says Facundo Vivanco, operations manager of Cliba.

The monitoring center receives the orders that the neighbors make to the 147 of the Government of the City to raise debris and pruning.

And in this mapping of situations is also recorded the cleaning of the containers, which starts every night from 23 when the trucks leave to perform this task.

2,100 containers are washed per day, at a rate of 700 per shift, out of a total of 9,350 containers on the street. That is to say, it is not only the large containers, but also the gray colored garbage baskets located, generally, on light poles.

The company anticipates that the implementation of new technologies will also allow solving new environmental situations in the short term.

"There are about 100 containers that are equipped with sensors in test mode.The objective of the information that is obtained from these devices is to improve the departure times based on the deposition of garbage, in addition to other possible junctures of collection ", adds Vivanco.

The incorporation of technology, which also includes bilateral trucks that can carry out their tasks on both sides of the street, also improved waste management.

"In 2015 we incorporated the bilateral waste collection system that we have in approximately 69% of our operation area, the investment in that system was $ 150 million," said Anania.

State-of-the-art fleets, sensors and a technological platform come together to transform a public service and ensure that an everyday task can be carried out in the most efficient way possible.

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